This is the best month on record. Emergency Plumbing Brisbane now sits at position one, and so do three of its northside variants. Clicks from search jumped 48 per cent, the click rate doubled, and the Business Profile sent 72 calls straight through to the office. Thirteen years of work, and the top of page one.
Four of the emergency plumbing terms we track have reached position one on Google. Not page one, position one, the first result a Brisbane household sees when a pipe bursts. Three of those four came from outside the top five a month ago.
Of everything tracked, Emergency Plumbing Brisbane is the broadest, highest value search in the set. It covers the whole city rather than one suburb, and it is what someone types when the problem is urgent and they have not called anyone yet. It has moved from position seven to position one. Bell Plumbing is now the first name Brisbane sees.
We have also widened the tracking list to 26 terms, adding hot water installation, hot water repairs and the commercial plumbing variants across Brisbane north and the northside. Those are the next targets, and they give us a clear board to work against over the coming months.
Rankings only matter if they bring people to the site, and this month they did. Clicks from search rose 48 per cent and the click rate doubled, which is exactly what happens when a listing moves from halfway down the page to the top of it.
Click rate is the share of people who pick Bell Plumbing after seeing it in the results. It went from 0.3 per cent to 0.6 per cent, which means the same visibility is now producing twice the traffic per person who sees it. Paired with an average position that improved 6.7 places to 18.6, this is the clearest evidence yet that the work is landing where it counts.
Organic search stays the engine with 306 new users, and its engagement rate climbed back to 56.96 per cent. The standout is direct traffic, up 67 per cent to 234 people who went straight to bellplumbing.com.au without searching at all.
Direct traffic growing this fast is what a well known local business looks like. People are hearing the name, remembering it, and typing it in. Paid search is smaller this period at 44 new users but it produced the highest engagement rate on the site at 65.22 per cent, so every dollar there is working hard.
The home page carried 443 views from 305 people, up 28 per cent. Behind it, the drain flies article nearly doubled to 118 views and brought 101 brand new users to the site on its own.
How to Deal with Drain Flies produced 106 sessions and 101 of them were brand new users, with one hour and fifteen minutes of combined reading time. It ranks at position four for the search "drain flies". This is how a household that has never called a plumber first meets the business, and it is working better every month.
The Business Profile is where a blocked drain at nine at night turns into a job. It delivered 72 calls this period, up 28.6 per cent, without the caller ever needing to visit the website. That is more than two calls a day, at no cost per click.
Calls, website clicks and direction requests added up to 141 direct interactions with the business. On paid search, that volume of qualified contact would carry a real media cost. Here it comes off a listing that ranks because the underlying SEO work holds it there, month after month, which is exactly what thirteen years of local search groundwork is supposed to deliver.
Four number one positions is the strongest base we have had. The next stretch is about holding them and converting more of the visibility that is already earned.
Most agency relationships do not last three years. This one has run since 2013, and the results in this report are what that length of time actually buys: number one on the terms that matter, a brand people now type in directly, and a library of articles that keeps introducing Bell Plumbing to households who have never called a plumber before.
Rankings like these are not bought in a quarter. They are the result of thirteen years of consistent publishing, technical maintenance, local listing care and steady iteration, through several major Google algorithm changes and a full rebuild of how search results are presented. The compounding is the strategy. Thank you for the trust that made it possible.